ACI Solutions support services help our clients optimize existing IT assets and business process. Through our proven PDIMO process we take the time to understand our client’s technical and business objectives. The initial step is to schedule a full Network and Security Assessment. A professional consultant will analyze your current IT infrastructure and business practices. Our consultant will use these findings to develop a list of recommendations that will help you maximize your IT infrastructure and plan accordingly for new initiatives.
As part of our support services, we offer both long and short term technical and project consulting services that can complement your existing staff. We also offer dedicated or on-demand remote support and full monitoring of your existing IT and Telecom assets.
Top Reasons Businesses Invest in Support Services
- Cost savings
- Protection on investment
- Multiple resources provided in one place
- Ability to support growth
- Greater operational efficiencies
- Competitive advantages
- Proper documentation for audit
- Proper documentation to communicate with all vendors
- Lower cost of ownership for managing the solution
- Insurance on investment
- Quarterly business report showing performance reports
- Over 20 years experience in network consulting
ACI Solutions Support Services Offerings
- Network assessment
- Security assessment
- Remote help-desk support
- Network monitoring- core, servers, desktops, voice, wireless, security
- Professional services- installation, configuration
